Accessibility Statement

Clínica Viller is committed to making its websites accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices.

COMPLIANCE STATUS

All content complies with the WCAG 2.1 AA standard.

Disproportionate Burden:
Not applicable.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on September 18, 2023.

The method used to prepare this statement was a self-assessment carried out by Concepción Lara Vázquez, supported by the SortSite Tool (Accessibility Review Report) and the completion of the accessibility justification document.

Last review of the statement: September 18, 2023.

COMMENTS AND CONTACT INFORMATION

Communications regarding accessibility requirements
You may submit communications regarding accessibility requirements (Article 10.2.a of Royal Decree 1112/2018), such as:

– Reporting any possible non-compliance by this website
– Transmitting any other difficulties in accessing the content
– Making any other queries or suggestions for improvement related to the accessibility of the website

Via email: info@clinicaviller.es

Communications will be received and handled by the Accessibility Officer.

Requests for accessible information and complaints
Through the contact form, you may submit:

– A complaint regarding compliance with the requirements of RD 1112/2018
– A request for accessible information related to:
 – content excluded from the scope of RD 1112/2018 as established by Article 3, section 4
 – content exempt from accessibility requirements due to imposing a disproportionate burden

In the request for accessible information, you must clearly specify the facts, reasons, and request that allow verification that it is a reasonable and legitimate request.

ENFORCEMENT PROCEDURE
If, once an accessible information request or complaint has been made, it has been dismissed, if you disagree with the decision taken, or if the response does not meet the requirements set out in Article 12.5 of RD 1112/2018, you may initiate a complaint.

A complaint may also be initiated if no response has been received.

The complaint procedure provided for in Article 13 of RD 1112/2018 may be initiated by sending an email to: info@clinicaviller.es

OPTIONAL CONTENT

The website:

– Has been designed in accordance with current accessibility standards and regulations, complying with the priority 2 (AA) checkpoints defined in the Web Content Accessibility Guidelines (WCAG 2.1)
– Is optimized for the latest versions of Chrome, Edge, Firefox, Safari, and Opera
– Is designed for proper viewing on any resolution and device, including desktops, tablets, and mobile phones (responsive design)
– Has been developed using HTML5 as the markup language and CSS3 style sheets for design

In addition, continuous audits and content reviews are carried out to facilitate interpretation and improve navigation throughout the website.